We have a no return policy after your purchase has been shipped out. Please make sure before ordering your order it is exactly what you want ordered to avoid any unnecessary charges.
The reason we cannot offer refunds is mainly due to extremely high shipping costs. Our lights fall into a strange category for shipping carriers that add additional fees, with Li-on Batteries embedded into the product it adds a dangerous fee. The size also adds extra fees because they are long they accrue oversize fees.
These various fees put on by shipping carriers make it non viable offer returns. We do offer replacements for malfunctioning units.